...public/18786/Astr6zy0Rss?assignee=2589 Timing Submit at least 1 week in advance Processing takes 2–3 business days Examples Ministries would need COI: Small group hosting an official pool party at a private residen...
5.2.18 Square (Payment Terminal)
Jun 29, 2026
Square Purpose: Credit card payment processing. Each campus should have a handheld Square device. Contacts: Jeramie Carrieri
3.30 Background Check FAQ
Jun 29, 2026
...le. Do new volunteers have a grace period? No. New volunteers must complete the process before serving.
1.1 Operations Vision and Purpose
Jun 29, 2026
...nbsp; Vendor management and purchasing processes Information Technology · IT infrastructure and systems · &nbs...
...ursable expenses may be paid personally and submitted through the reimbursement process. Emergency Cases If an emergency requires the use of personal funds, the purchase must comply with the church's reimbursement policy...
1.2 Operations Team Core Responsibilities
Jun 29, 2026
...nd reporting Financial controls and compliance Vendor management and purchasing processes Information Technology IT infrastructure and systems Network management and cybersecurity Church management systems and databases...
1.3 Operations Teams Guiding Principles
Jun 29, 2026
...the church. Ministry First Operations exists to support ministry. Every system, process, and decision should ultimately serve the mission and the people of Crosspoint. Stewardship We faithfully steward the financial, phy...
1.4 Operations Teams Organizational Structure
Jun 29, 2026
...Areas include: Staff support and development HR policies and compliance Hiring processes and onboarding Staff care and organizational culture Leadership support Together, Operations and Human Relations ensure Cros...
...inancial, physical, and operational resources The team responsible for systems, processes, and infrastructure A support partner to ministries and campuses A leader in risk management, safety, and responsible stewardship...
1.5 Operations Team Philosophy
Jun 29, 2026
...ows, the systems that support the church must grow as well. Operations develops processes and infrastructure that allow ministries to expand without losing effectiveness or clarity. Proactive Problem Solving Rather than...
...l sensitivity. The Holy Spirit is welcomed as an active presence in the healing process. Breakthroughs occur through the integration of therapeutic skill and faith. Services are accessible to all who need help, regardles...
3.1 AED Supplies and Maintenance
Jun 29, 2026
...tors, safety teams, and any staff members responsible for facility safety. This process will also be reflected in the Crosspoint Operations Playbook. If you have questions regarding AED equipment or supplies, please cont...
6.1.10 Understanding Certificates of Insurance (COIs) for Church Vendors and Contractors
May 11, 2026
...o: Accesses church systems Handles church or member data Manages digital assets Processes sensitive information Workers’ Compensation Usually required only if the freelancer has employees. Sole proprietors without employ...
11.0.5 Fee Structure Guideliens
May 1, 2026
...lines establish the framework for billing, payment collection, insurance claims processing, and client financial responsibility for Crosspoint Counseling Center. The objective is to ensure consistent financial practices,...
...olicy outlines the procedures for billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent financial practices, transparency with clients, and c...
11.0.1 Client Intake Guidelines
May 1, 2026
...ion regarding: Counseling services Session rates Available locations Scheduling process Schedule the initial appointment when appropriate. 2. Insurance Eligibility and Coverage Verification If the client plans to use ins...
11.0.2 Insurance Billing Guidelines
May 1, 2026
...The purpose of these Insurance Billing Procedures is to establish a consistent process for submitting, monitoring, and reconciling insurance claims in order to support accurate reimbursement, maintain compliance with pa...
...ne giving platform (official church system) Credit/debit cards through approved processors Checks Cash (handled according to cash handling procedures) Why This Guideline Exists: Ensures proper financial controls an...
...ion outside of staff Do not give out phone numbers, emails, or addresses Proper process Take the request → Contact the individual → Let them decide Final Note This system is a ministry tool. How it is used reflects how w...
5.1.43 Technology
May 1, 2026
...oval Access to systems, files, or platforms must go through the proper approval process. Never add users or share permissions outside of established protocols. 6. Do Not Ignore Suspicious Emails or Activity If something...