1.1 Operations Vision and Purpose
Jun 29, 2026
...church to function with excellence and integrity. Everything we do supports the mission of Crosspoint: People connecting people to Christ and their unique role in God’s mission. Operations responsibility is to remove ope...
5.1.45 Unauthorized Software Acquisition
Jun 29, 2026
...citly protected under copyright law, and duplication or distribution without permission constitutes infringement. Common Methods of Software Piracy Torrenting (P2P File Sharing) Definition: Downloading or sharing files v...
1.3 Operations Teams Guiding Principles
Jun 29, 2026
...pport ministry. Every system, process, and decision should ultimately serve the mission and the people of Crosspoint. Stewardship We faithfully steward the financial, physical, and technological resources entrusted to th...
1.4 Operations Teams Organizational Structure
Jun 29, 2026
...rosspoint has both the systems, and the people support necessary to fulfill its mission.
1.5 Operations Team Philosophy
Jun 29, 2026
...agement and accountability across all operational areas. Systems that Scale the Mission As Crosspoint grows, the systems that support the church must grow as well. Operations develops processes and infrastructure that al...
Mission, Vision, Services The mission, vision, faith foundation, and scope of services of Crosspoint Counseling Center to ensure clarity, alignment, and consistency in operations, communication, and service delivery. Mis...
6.1.10 Understanding Certificates of Insurance (COIs) for Church Vendors and Contractors
May 11, 2026
...roperty or delivering physical products. Professional Liability / Errors & Omissions (E&O) $500,000 This coverage is important for: Designers Developers Consultants Writers Marketing professionals IT providers Ot...
5.1.44 Understanding Copyright
May 4, 2026
...d pause before using it. Giving credit is respectful—but it does not replace permission. Where This Comes Up Most Often Music Music is one of the most common areas where mistakes happen. Singing songs during a service is...
11.0.6 HIPPA Notice Acknowledgement
May 1, 2026
...not use or share PHI other than as described in Notice unless you give your permission in writing. OUR RESPONSIBILITIES The Practice is required by law to maintain the privacy and security of PHI. The Practice is requir...
11.0.2 Insurance Billing Guidelines
May 1, 2026
...management. The following processes apply to all insurance claims. 1. Claim Submission Workflow Client insurance eligibility and benefits are verified prior to the first session and rechecked periodically throughout the...
6.1.3 Contracts, Leases, and Agreements
May 1, 2026
...nts of any kind Maintenance agreements for equipment Equipment rentals Submission Requirements Contact the Director of Operations with the following: A copy of all related documents or agreements Details of the eve...
5.1.43 Technology
May 1, 2026
...tforms must go through the proper approval process. Never add users or share permissions outside of established protocols. 6. Do Not Ignore Suspicious Emails or Activity If something feels off—unexpected login alerts, ph...
5.1.40 Technology Purchasing
May 1, 2026
...ing that what we implement is sustainable, secure, and aligned with the broader mission of Crosspoint. If unsure whether something qualifies as a technology purchase, it’s always best to ask before moving forward.
5.1.38 Website Update Requests
May 1, 2026
...updates to Crosspoint’s website, all requests must follow the process below. Submission Process All website update requests should be sent to mtaylor@crosspoint.church. Required Information Before submitting, ensure your...
5.1.37 Social Media Accounts
May 1, 2026
...Minister of Ministries This step ensures the account supports the broader mission and communication strategy of Crosspoint. No Independent or Personal Ministry Accounts Ministry accounts should never be created or...
5.1.30 Requesting IT Support via Email
May 1, 2026
...nical issues (computer, printer, phone, software) Access requests (accounts, permissions, systems) Equipment needs or concerns Suspected security issues (phishing, suspicious links, etc.) What to Include in Your Em...
5.1.27 Personal Files on Work Computers
May 1, 2026
...es on Work Computers Overview Work-issued computers are provided to support the mission and operations of Crosspoint Church. While limited personal file storage may occur, it is not recommended and should be handled with...
5.1.25 What Should Not Be Stored Locally
May 1, 2026
...rch. These platforms ensure: Secure, backed-up storage Controlled access and permissions File version history and recovery Accessibility from any approved device Important Guidance Do not rely on personal storage p...
5.1.12 Microsoft SharePoint
May 1, 2026
...hanges and allows you to restore previous versions Secure Sharing: Access is permission-based to protect sensitive information Organization: Files are structured by sites, libraries, and folders for easy navigation ...
5.1.11 Microsoft OneDrive
May 1, 2026
...e Avoid duplicating files—collaborate within a single document Be mindful of permissions when sharing sensitive information When to Use OneDrive vs Teams/SharePoint OneDrive: Personal work files or documents not ye...