Excess Furniture and Equipment: Removal Process
Aug 20, 2026
Excess Furniture and Equipment: Removal Process Any furniture or office décor purchased by Crosspoint Church—including desks, chairs, whiteboards, lamps, and similar items—remains the property of the church. These items...
Burst Pipe Response
Aug 20, 2026
...loss, and disruption to church operations. Immediate action and awareness are critical. Immediate Action Steps If you discover or suspect a busted pipe: 1. Shut off the water immediately Locate and turn off the building’...
Before Hurricane Season: March and April
Aug 20, 2026
...lete the following annually: Campus Readiness Assign a Hurricane Response Team with primary and backup contacts Identify who returns immediately after a storm and who is second priority Know the locations of all electric...
..., whether the forecast indicates a direct or indirect impact, provided the facility remains safe and operational. For Category 4 or 5 hurricanes , or when conditions indicate the Central Offices may be significantly impa...
Campus Winterization SOP
Aug 20, 2026
...sk of freeze-related damage, service disruption, and costly repairs. Responsibility: Campus pastor and facilities teams oversee compliance. Campus Facilities Leads execute checklist steps and provide sign-off. Qualified...
Subpoena Handling
Aug 20, 2026
Subpoena Handling Any subpoena received by Crosspoint Church, including its campuses, ministries, academies, or Bargain Box, must be handled with care and immediately escalated. What to Do Submit the subpoena immediately...
Directional Leadership Team (DLT) – Role and Responsibility The Directional Leadership Team provides strategic direction and leadership for the operations and ministries of Crosspoint Church. This team ensures that all a...
Crosspoint Academies Board – Role and Responsibility
Aug 20, 2026
Crosspoint Academies Board – Role and Responsibility The Crosspoint Academies Board provides oversight and governance for Crosspoint’s academies (preschools). This board ensures that each academy operates with excellence...
What Operations Team Is – and What Operations Is Not
Aug 20, 2026
...ctively. The Operations Team provides support and leadership in many areas, but it does not replace the leadership or responsibilities of ministry teams. Operations Is The steward of the church’s financial, physical, and...
Operations Vision and Purpose
Aug 20, 2026
...ough leadership in areas such as · accounting, · information technology, · facilities, · grounds, · safety, · security, · administration, and · human resources Operations provides the infrastructure and support necessary...
Operations Team Organizational Structure
Aug 20, 2026
...of the church. Areas include: Accounting / Finance Information Technology Facilities Grounds Safety and Security Insurance and Liability Operational Administration Human Resources Human Resources Responsible for the peo...
Social Media Accounts
Aug 20, 2026
...Required Before Creation Do not create any social media account for a ministry without prior approval from: Your Campus Pastor, or The Executive Minister of Ministries This step ensures the account supports the broader m...
Understanding Copyright
Aug 20, 2026
...es is automatically protected by copyright. That means the creator controls how it is used, copied, and shared. As a church and organization, we want to operate with integrity, honoring both the law and the people who cr...
AED Supplies and Maintenance
Aug 20, 2026
...mpuses remain stocked, maintained, and prepared. Please share this information with campus administrators, safety teams, and any staff members responsible for facility safety. This process will also be reflected in the C...
Video Footage Review and Access Guidelines
Aug 20, 2026
...sts to review ministry video footage are handled consistently, discreetly, and with integrity while protecting the safety, privacy, and dignity of children, students, volunteers, and staff. When This Applies This protoco...
Incident Reports for Injuries and Accidents
Aug 20, 2026
Click link below for digital copy. Incident, Accident, & Occurrence Report Questions or more information Contact the Director of Operations at ccate@crosspoint.church
Client Intake Guidelines
Aug 20, 2026
...ent is established prior to the first clinical session. 1. Standard Procedure Initial Client Contact At the time of initial contact, collect the following basic information: Client name Phone number Email address Preferr...
Billing, Payment, and Insurance Guidelines
Aug 20, 2026
...ayment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent financial practices, transparency with clients, and compliance with applicable healthcare regulat...
Fee Structure Guidelines
Aug 20, 2026
...ayment collection, insurance claims processing, and client financial responsibility for Crosspoint Counseling Center. The objective is to ensure consistent financial practices, transparency with clients, and compliance w...
Mission, Vision, Services Purpose: This document defines the mission, vision, faith foundation, and scope of services of Crosspoint Counseling Center to ensure clarity, alignment, and consistency in operations, communica...