Client Intake Guidelines
Aug 20, 2026
Client Intake Guidelines Purpose: To ensure all new clients complete required documentation, that insurance coverage is verified when applicable, and that informed consent is established prior to the first clinical sessi...
Billing, Payment, and Insurance Guidelines
Aug 20, 2026
Billing, Payment, and Insurance Guidelines This policy outlines the procedures for billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent fina...
Fee Structure Guidelines
Aug 20, 2026
Counseling Center Fee Structure Guidelines These guidelines establish the framework for billing, payment collection, insurance claims processing, and client financial responsibility for Crosspoint Counseling Center. The ...
Risk Management Plan
Aug 20, 2026
Risk Management Plan Purpose: To protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaini...
Central Benevolence Guidelines
Aug 20, 2026
Central Benevolence Guidelines Purpose: Benevolence funds exist to serve people in our local communities who are facing hardship. This plan ensures those funds are actively used, consistently managed, and aligned across ...
NOTICE PRIVATE WORSHIP SERVICE IN PROGRESS This facility has been reserved by Crosspoint Church, Inc. for exclusive use during the service hours posted below. During this time, the spaces reserved are NOT open public pro...
Background Check FAQ
Aug 20, 2026
Background Check FAQ Can we change the authorization form? No. The wording is required by Protect My Ministry and is designed to comply with federal laws, including the Fair Credit Reporting Act (FCRA). Why does it say '...
ShelbyNext Financials
Aug 20, 2026
ShelbyNext Financials (Accounting) Website: https://mycrosspoint.myshelby.org/ Questions or more information For access, training, password resets, or accounting support, contact the Accountant at jusmith@crosspoint.chur...
Hurricane Preparedness Timeline
Aug 20, 2026
Hurricane Preparedness Timeline Phase 1 – Tropical System Identified (14–10 Days Before Potential Impact) Objective: Begin monitoring and early planning. Operations Team Send a daily leadership weather briefing. Monitor ...
Operations Team Core Responsibilities
Aug 20, 2026
The Operations Team oversees and supports the essential functions that allow every campus and ministry of Crosspoint to operate effectively and responsibly. Financial Stewardship Accounting and financial management Budge...
Understanding Certificates of Insurance (COIs) for Church Vendors and Contractors A Certificate of Insurance (COI) is a document issued by an insurance company or broker that verifies a vendor, contractor, freelancer, or...
After a Hurricane: When It Is Safe to Enter
Aug 20, 2026
Only return to campus after local authorities have declared it safe to do so. Operations Team Notify staff when it is safe to return to their campuses. Coordinate initial damage assessments and recovery efforts. Establis...
Operations Team Philosophy
Aug 20, 2026
Operations Team Philosophy The Operations Team exists to make ministry possible. While ministry teams focus on people and discipleship, Operations focuses on creating the systems, environments, and resources that allow t...
Operations Team Guiding Principles
Aug 20, 2026
Operations Guiding Principles The Operations Team operates according to several core principles that shape how we serve the church. Ministry First Operations exists to support ministry. Every system, process, and decisio...
Church Metrics
Aug 20, 2026
Church Metrics Website: https://churchmetrics.com/ Purpose: Attendance and worship headcount reporting. Questions or more information Contact Jeramie Carrieri at jcarrieri@crosspoint.church or Marion Taylor at mtaylor@cr...
Multi-Factor Authentication (MFA)
Aug 20, 2026
Multi-Factor Authentication (MFA) Multi-Factor Authentication (MFA) is a security measure that requires users to verify their identity using two or more authentication factors before gaining access to a system. This adds...
Policies vs. Guidelines: What’s the Difference?
Aug 20, 2026
Policies vs. Guidelines: What’s the Difference? Policy Policies are non-negotiable standards that must be followed. They establish clear expectations, ensure compliance, and protect the organization legally and financial...
End-of-Year Giving Statements
Aug 20, 2026
End-of-Year Giving Statements End-of-year giving statements provide donors with an official record of their contributions for the calendar year. These statements are used for personal recordkeeping and tax reporting purp...
501(c)(3) Tax-Exempt Status – Global Methodist Church (GMC) Crosspoint Church operates under the tax-exempt status granted through the Global Methodist Church (GMC). This designation classifies the church as a 501(c)(3) ...
Digital Payment Platform Guidelines (Venmo, Cash App, PayPal, etc.) Crosspoint Church does not accept payments or donations through third-party peer-to-peer platforms such as Venmo, Cash App, PayPal (personal), Zelle, or...