Search: who handles what

Compromised Password: What to Do Aug 20, 2026

Compromised Password: What to Do If you suspect that any of your passwords have been compromised, you must act immediately. Required Action: Notify the IT Department or the Director of Operations without delay . Why This...

IT Support Contacts Aug 20, 2026

IT Support Contacts When you experience any technical issue—whether it’s email, hardware, software, access, or security-related—please follow the process below to ensure timely and effective support. 1. Contact the IT Te...

Mileage Reimbursement Aug 20, 2026

Mileage Reimbursement Mileage reimbursement is available for staff and pastors who use their personal vehicle for approved ministry-related travel. Reimbursement is calculated using the current IRS standard mileage rate....

2026-2027 Budget Planning Schedule Aug 20, 2026

2026-2027 Budget Planning Schedule Questions or more information Contact the Director of Operations at ccate@crosspoint.church For accounting worksheet or journal-entry questions, contact the Accountant at jusmith@crossp...

Qualified Charitable Distributions (QCDs) Aug 20, 2026

Qualified Charitable Distributions (QCDs) What is a QCD? A Qualified Charitable Distribution (QCD) is a direct transfer of funds from an Individual Retirement Account (IRA) to a qualified nonprofit organization, such as ...

Church Management Database: What It Is and What It Is Not Aug 20, 2026

Church Management Database: What It Is and What It Is Not The Church Management Database (Shelby Systems) is the centralized system used to manage people, giving, and engagement across the church. It supports ministry, c...

ShelbyNext Financials Access for New Employees Aug 20, 2026

ShelbyNext Financials Access for New Employees For new employees who need access to the Shelby Financial Systems, contact the Accountant. Shelby access will be coordinated through the Operations Team to ensure the correc...

Tithe and Offering Refund Policy Aug 20, 2026

Tithe and Offering Refund Policy Purpose: To provide clear guidance on how Crosspoint handles requests for refunds related to tithes and offerings. Tithes and offerings are given as voluntary contributions to support the...

Financial Whistleblowing and Misuse of Funds Aug 20, 2026

Financial Whistleblowing and Misuse of Funds Crosspoint Church is committed to the highest standards of financial integrity, stewardship, and accountability. Every dollar entrusted to us is given for ministry, and we tak...

Introducing the Crosspoint Accounting Team Aug 20, 2026

Introducing the Crosspoint Accounting Team Director of Operations – Christopher Cate – ccate@crosspoint.church Accountant – Justin Smith (CPA) – jusmith@crosspoint.church Accounts Payable (invoices and bills) – adonaldso...

Service Animals Aug 20, 2026

Service Animals – What You Should Know From time to time, you may encounter individuals who bring animals to church. Understanding the difference between service animals and other animals helps us respond appropriately a...

Burst Pipe Response Aug 20, 2026

Burst Pipe Response Busted or frozen pipes can cause significant damage in a short amount of time, including flooding, property loss, and disruption to church operations. Immediate action and awareness are critical. Imme...

Before Hurricane Season: March and April Aug 20, 2026

Before Hurricane Season: March and April Each campus should complete the following annually: Campus Readiness Assign a Hurricane Response Team with primary and backup contacts Identify who returns immediately after a sto...

Hurricane Categories, Staff Levels, and Communication Base Aug 20, 2026

Hurricane Categories, Staff Levels, and Communication Base Communications Base The Central Offices will serve as the primary Communications Base for Category 1–3 hurricanes , whether the forecast indicates a direct or in...

Subpoena Handling Aug 20, 2026

Subpoena Handling Any subpoena received by Crosspoint Church, including its campuses, ministries, academies, or Bargain Box, must be handled with care and immediately escalated. What to Do Submit the subpoena immediately...

What Operations Team Is – and What Operations Is Not Aug 20, 2026

What Operations Team Is – and What Operations Is Not Clear expectations help the church operate effectively. The Operations Team provides support and leadership in many areas, but it does not replace the leadership or re...

Operations Vision and Purpose Aug 20, 2026

Operations Team Purpose The Operations Team serves the ministries of Crosspoint by stewarding the systems, resources, and environments that allow ministry to flourish. Through leadership in areas such as · accounting, · ...

Operations Team Organizational Structure Aug 20, 2026

Operations Teams Organizational Structure The Operations Team and Human ResourcesTeam work together to support the organizational health and effectiveness of Crosspoint. Operations Responsible for the systems, infrastruc...

Understanding Copyright & Proper Use of Content Why This Matters Every piece of music, image, article, or resource someone creates is automatically protected by copyright. That means the creator controls how it is used, ...

Fee Structure Guidelines Aug 20, 2026

Counseling Center Fee Structure Guidelines These guidelines establish the framework for billing, payment collection, insurance claims processing, and client financial responsibility for Crosspoint Counseling Center. The ...