Crosspoint Academy Tuition Payment Guidelines
Oct 2, 2026
Tuition accounts are expected to remain current. Payment issues must be addressed promptly and consistently, with care for families and responsible financial oversight. 1. Payment Issues and Parent Communication The Acad...
Policy vs. Guidelines What’s the Difference
Sep 25, 2026
Policy vs. Guidelines (What’s the Difference?) Policy Policies are non-negotiable standards that must be followed. They establish clear expectations, ensure compliance, and protect the organization legally and financiall...
Equipment Checkout
Aug 20, 2026
...responsible for damage or loss due to misuse, negligence, or failure to follow guidelines. Prompt reporting helps minimize disruption and allows for quick resolution. Final Reminder Shared equipment is a valuable resour...
Personal Files on Work Computers
Aug 20, 2026
...and should be handled with clear boundaries and understanding of expectations. Guidelines Avoid storing personal files locally on your work computer whenever possible. If personal files must be stored temporarily, ensur...
Email Signatures
Aug 20, 2026
...me Title Crosspoint Church Phone Number Email Address Cell phone (not required) Guidelines Keep signatures clean and professional. No personal quotes, images, or excessive formatting. Questions or more information For si...
AI-Generated Content Guidelines
Aug 20, 2026
AI-Generated Content Guidelines Artificial Intelligence (AI) tools can improve efficiency, creativity, and organization in ministry. These guidelines help ensure AI is used responsibly by staff and ministry leaders at Cr...
Software Platforms
Aug 20, 2026
...ts purpose, primary contacts, access information, training resources, and usage guidelines. ShelbyNext Membership (Church Management System) ShelbyNext Financials eSPACE Microsoft 365 Microsoft Teams SharePoint OneDrive...
Refund Guidelines for Tuition, Food, Trips, Bargain Box, and Other Payments All refunds must be issued in the same form of payment as originally received. No exceptions. Refunds will not be processed until funds have ful...
Qualified Charitable Distributions (QCDs)
Aug 20, 2026
...ng Supports ministry while maximizing stewardship of retirement funds Important Guidelines Funds must be transferred directly from the IRA custodian to the church Distributions made to the individual first do not qualify...
...source for ministry when handled with clarity and proper expectations. Donation Guidelines 1. Types of Donations Vehicles, Boats, and Land Must be coordinated directly with the Director of Operations prior to acceptance....
...k) Failure to follow this policy may result in denial of reimbursement. General Guidelines Personal funds may be used only when other payment methods (church card, direct payment, invoice) are not available All expenses...
Service Animals
Aug 20, 2026
...onal support—while meaningful— are not considered service animals under federal guidelines. These are often referred to as: Emotional support animals Therapy animals Comfort animals How This Applies to Crosspoint Churche...
Social Media Accounts
Aug 20, 2026
Social Media Accounts Social media is a powerful tool for ministry and communication. To ensure alignment, consistency, and proper oversight, all ministry-related accounts must follow an approved process. Approval Requir...
Video Footage Review and Access Guidelines
Aug 20, 2026
Video Footage Review and Access Guidelines Purpose: To ensure all requests to review ministry video footage are handled consistently, discreetly, and with integrity while protecting the safety, privacy, and dignity of ch...
Client Intake Guidelines
Aug 20, 2026
Client Intake Guidelines Purpose: To ensure all new clients complete required documentation, that insurance coverage is verified when applicable, and that informed consent is established prior to the first clinical sessi...
Billing, Payment, and Insurance Guidelines
Aug 20, 2026
Billing, Payment, and Insurance Guidelines This policy outlines the procedures for billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent fina...
Fee Structure Guidelines
Aug 20, 2026
Counseling Center Fee Structure Guidelines These guidelines establish the framework for billing, payment collection, insurance claims processing, and client financial responsibility for Crosspoint Counseling Center. The...
Risk Management Plan
Aug 20, 2026
Risk Management Plan Purpose: To protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaini...
Central Benevolence Guidelines
Aug 20, 2026
Central Benevolence Guidelines Purpose: Benevolence funds exist to serve people in our local communities who are facing hardship. This plan ensures those funds are actively used, consistently managed, and aligned across...
Policies vs. Guidelines: What’s the Difference?
Aug 20, 2026
Policies vs. Guidelines: What’s the Difference? Policy Policies are non-negotiable standards that must be followed. They establish clear expectations, ensure compliance, and protect the organization legally and financial...