...the pop up should look like this: (See first photo above) Format: Standard 26-bit First Card Number: 1100 Last Card Number: 1199 Facility Code: 143 After you add the fobs, you will be able to go into any individual user...
Crosspoint Academy Tuition Payment Guidelines
Oct 2, 2026
Tuition accounts are expected to remain current. Payment issues must be addressed promptly and consistently, with care for families and responsible financial oversight. 1. Payment Issues and Parent Communication The Acad...
Policy vs. Guidelines What’s the Difference
Sep 25, 2026
...tion on how to operate. They allow for practical judgment while still aligning with organizational expectations. Guidelines are flexible but should never contradict a policy. Examples: Best practices for submitting expen...
Supporting Employees on Mission Trips
Sep 22, 2026
...ry purpose Return of any unused funds What to Avoid Do not provide an employee with an unrestricted cash payment or flat mission-trip allowance without documentation. Unsupported payments, or unused funds that are not re...
Workman's Compensation
Sep 21, 2026
...rs in the course of work, please notify me as soon as possible. Please do not wait (and tell employees to not wait) to see whether the employee feels better or determine that an injury is “minor” before notifying me. Whe...
Equipment Checkout
Aug 20, 2026
.... This article outlines how to properly check out, use, and return equipment so it remains available and in good condition for everyone. Available Equipment The following items may be available for checkout (based on cam...
Microsoft Teams
Aug 20, 2026
...is Crosspoint’s primary platform for internal communication and collaboration. It is used for chat, video meetings, file sharing, and team-based conversations across ministries and departments. Quick Training Video Key...
Lost Personal Device
Aug 20, 2026
...ion is required to protect church data and your personal information. 1. Report it immediately Notify the IT Team as soon as possible. If you cannot reach IT right away, contact the Director of Operations. Speed matters—...
Use of Personal Devices for Work
Aug 20, 2026
...systems using a personal device (phone, tablet, or computer). While this is permitted when necessary, it must be done in a way that protects church data, systems, and confidentiality. When Personal Devices May Be Used Pe...
Requesting IT Support via Email
Aug 20, 2026
Requesting IT Support via Email For all technology-related needs, the preferred method of communication is through email at itsupport@crosspoint.church . This ensures your request is properly tracked, prioritized, and re...
Personal Files on Work Computers
Aug 20, 2026
...e provided to support the mission and operations of Crosspoint Church. While limited personal file storage may occur, it is not recommended and should be handled with clear boundaries and understanding of expectations. G...
Email Signatures
Aug 20, 2026
...professional email signature to ensure consistency and clear communication. Why It Matters Represents Crosspoint Church professionally Clearly identifies who you are and your role Provides easy contact information Create...
Confidentiality Expectations of Email
Aug 20, 2026
Confidentiality Expectations of Email Email is an official communication tool of Crosspoint Church and must be treated with the same level of confidentiality and care as any internal document, conversation, or record. Ev...
Printing Issues
Aug 20, 2026
...e printer back on Start your computer back up If the issue is not resolved, submit an IT support ticket for further assistance. This simple reset resolves most printing issues quickly and helps keep operations moving. Qu...
Event Technology Requests
Aug 20, 2026
Event Technology Requests To ensure every event is supported with excellence and consistency, all technology-related requests must be coordinated through the appropriate team and submitted with sufficient lead time. Wher...
Unauthorized Software Acquisition
Aug 20, 2026
Unauthorized Software Acquisition (Piracy) & Prohibited Tools To define, identify, and prohibit the use of unauthorized software acquisition methods—including torrenting, key generators, and related tools—across all orga...
Recognizing Phishing Attempts
Aug 20, 2026
...nizing Phishing Attempts Phishing is a fraudulent attempt to gain access to sensitive information—such as passwords, financial data, or internal systems—by pretending to be a trusted source. These attacks most commonly o...
Technology Purchasing
Aug 20, 2026
Technology Purchasing Technology purchases at Crosspoint are handled with intentionality to ensure alignment, stewardship, and long-term support. This process protects both your ministry and the organization as a whole....
Software Approval Process
Aug 20, 2026
...gn Up for Random Tools Avoid creating accounts or using new software platforms without prior approval. Even free tools can introduce security risks, data exposure, or compliance concerns. Approval Is Required Before Purc...
Technology: What Not to Do
Aug 20, 2026
...ords Passwords are personal credentials and must never be shared—verbally, in writing, or digitally. This includes coworkers, volunteers, or external partners. 2. Do Not Store Church Files Only on Your Desktop Local stor...