...s, permissions, systems) Equipment needs or concerns Suspected security issues (phishing, suspicious links, etc.)  What to Include in Your Email To help the IT team respond efficiently, please include: A clear subje...

Recognizing Phishing Attempts Phishing is a fraudulent attempt to gain access to sensitive information—such as passwords, financial data, or internal systems—by pretending to be a trusted source. These attacks most commo...

...e Suspicious Emails or Activity If something feels off—unexpected login alerts, phishing emails, strange links—do not engage. Report it immediately to itsupport@crosspoint.church . Bottom Line If you are unsure—pause and...

Clicked a Suspicious Link: What to Do If you believe you clicked on a suspicious or unsafe link, immediately notify the IT Department. Quick reporting helps protect your account, your device, and Crosspoint’s systems. If...

Cybersecurity Incident Reporting What to Do When Something Isn’t Right Cybersecurity incidents can happen quickly—and how we respond in the first few minutes matters. If you see something unusual or believe information m...