5.2.4 eSpace (Facilities Software)
Jun 29, 2026
...e.cool/Account/Login Purpose: Event scheduling, room reservations, and resource management. Contacts: Primary Contact: Cindy Theriot
5.2.2 ShelbyNext Membership
Jun 29, 2026
ShelbyNext Membership (Church Management System – ChMS) Website: https://mycrosspoint.shelbynextchms.com Purpose: Primary church database for members, attendance, groups, serving, giving, email, and text communication. C...
5.2.1 Software Platforms
Jun 29, 2026
...mation, training resources, and usage guidelines. ShelbyNext Membership (Church Management System) ShelbyNext Financials eSPACE Microsoft 365 Microsoft Teams SharePoint OneDrive ThePoint (Staff Information Gateway) Plann...
1.1 Operations Vision and Purpose
Jun 29, 2026
...dship · Accounting and financial management · Budget oversight and reporting · ...
1.2 Operations Team Core Responsibilities
Jun 29, 2026
...ate effectively and responsibly. Financial Stewardship Accounting and financial management Budget oversight and reporting Financial controls and compliance Vendor management and purchasing processes Information Technolog...
...nd infrastructure A support partner to ministries and campuses A leader in risk management, safety, and responsible stewardship A team that creates environments where ministry can flourish Operations Is Not The decision-...
1.5 Operations Team Philosophy
Jun 29, 2026
...warded with wisdom, integrity, and transparency. Operations ensures responsible management and accountability across all operational areas. Systems that Scale the Mission As Crosspoint grows, the systems that support the...
...s: Individual Counseling Anxiety Depression Trauma Life Transition Issues Anger Management Addiction Couples Counseling Communication Intimacy Conflict Management Betrayal Relational Dynamics Family Counseling Com...
11.0.2 Insurance Billing Guidelines
May 1, 2026
...ented and followed to ensure accuracy, accountability, and timely revenue cycle management. The following processes apply to all insurance claims. 1. Claim Submission Workflow Client insurance eligibility and benefits ar...
Church Management Database (What It Is and What It Is Not) The Church Management Database (Shelby Systems) is the centralized system used to manage people, giving, and engagement across the church. It supports ministry,...
5.1.37 Social Media Accounts
May 1, 2026
...onventions Be accessible beyond a single individual Central Oversight and Management All ministry social media accounts must be: Connected to Crosspoint’s systems and platforms Registered with and visible to the Cr...
5.1.34 Lost Personal Device
May 1, 2026
...ity settings) 3. Remote protection (if enabled) If your device has remote management or tracking enabled: Initiate a remote lock or wipe Mark the device as lost through services like Apple Find My, Google Find My D...
...n certain situations, IT may require additional controls (such as mobile device management or remote wipe capability) for continued access. Separation of Personal and Church Data Keep personal and church-related activiti...
5.1.27 Personal Files on Work Computers
May 1, 2026
...protects: The integrity and security of Crosspoint systems Compliance with data management standards A smooth and efficient transition during role changes or separation Need Approval or Assistance? For questions ab...
5.1.16 Shared Device
May 1, 2026
...ed Organize remaining files for clarity and accessibility Consistent file management supports better system performance, reduces storage costs, and ensures critical information remains accessible and secure.
5.1.14 Password Management
May 1, 2026
Password Management All employees of Crosspoint Church are required to maintain secure password practices across all systems. A password management tool should be used to securely store credentials. While no standard pla...
5.1.12 Microsoft SharePoint
May 1, 2026
...ize, share, and access files from any device. It serves as our central document management system, ensuring that teams are working from the most current and accurate information. What SharePoint Is Used For Document Stor...
5.1.5 Personnel Files Storage Guidelines
May 1, 2026
...n Compliance with legal and regulatory requirements Centralized, secure records management All personnel documentation must be submitted to and retained by HR. If you currently have personnel-related files stored l...
6.1.5 Risk Management Plan
May 1, 2026
Risk Management Guidelines to protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaining...
5.1.3 Video Footage Review and Access Guidelines
Apr 28, 2026
...olated. Save the isolated clip to secure storage or archive it within the video management system. Label the file with the child’s first and last name and the date of the incident. Restrictions Video footage is confident...