Certificates of Insurance (COI) (For Church Events Off Property and Rentals ) If your ministry event is offsite (not on Crosspoint property) or if your campus is renting space or equipment, you will likely need a Certifi...
6.1.7 Service Animals
Jun 29, 2026
Service Animals – What You Should Know From time to time, you may encounter individuals who bring animals to church. Understanding the difference between service animals and other animals helps us respond appropriately a...
6.1.10 Understanding Certificates of Insurance (COIs) for Church Vendors and Contractors
May 11, 2026
Understanding Certificates of Insurance (COIs) for Church Vendors and Contractors A Certificate of Insurance (COI) is a document issued by an insurance company or broker that verifies a vendor, contractor, freelancer, or...
Billing, Payment, and Insurance Guidelines This policy outlines the procedures for billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent fina...
11.0.1 Client Intake Guidelines
May 1, 2026
Client Intake Guidelines To ensure all new clients complete required documentation, insurance coverage is verified when applicable, and informed consent is established prior to the first clinical session. 1. Standard Pro...
11.0.2 Insurance Billing Guidelines
May 1, 2026
Insurance Billing Guidelines The purpose of these Insurance Billing Procedures is to establish a consistent process for submitting, monitoring, and reconciling insurance claims in order to support accurate reimbursement,...
4.5.5 Cryptocurrency Policy
May 1, 2026
Cryptocurrency Crosspoint does not accept cryptocurrency as a form of payment or donation at this time. This includes, but is not limited to: Bitcoin (BTC) Ethereum (ETH) Any other digital or blockchain-based currencies&...
5.1.43 Technology
May 1, 2026
Technology “Do Not Do” List Protect Crosspoint systems, data, and people by clearly outlining actions that are not acceptable. 1. Do Not Share Passwords Passwords are personal credentials and must never be shared—verball...
5.1.38 Website Update Requests
May 1, 2026
Website Update Requests To ensure timely and accurate updates to Crosspoint’s website, all requests must follow the process below. Submission Process All website update requests should be sent to mtaylor@crosspoint.churc...
5.1.30 Requesting IT Support via Email
May 1, 2026
Requesting IT Support via Email For all technology-related needs, the preferred method of communication is through email at it@crosspoint.church. This ensures your request is properly tracked, prioritized, and resolved i...
5.1.24 Clicked on a Bad Link
May 1, 2026
Clicked on a Bad Link If you believe you clicked on a suspicious or unsafe link, immediately notify the IT Department. Quick reporting helps protect your account, your device, and Crosspoint’s systems. If there are any c...
5.1.23 Recognizing Phishing Attempts
May 1, 2026
Recognizing Phishing Attempts Phishing is a fraudulent attempt to gain access to sensitive information—such as passwords, financial data, or internal systems—by pretending to be a trusted source. These attacks most commo...
5.1.21 Confidentiality Expectations of Email
May 1, 2026
Confidentiality Expectations of Email Crosspoint Church Email is an official communication tool of Crosspoint Church and must be treated with the same level of confidentiality and care as any internal document, conversat...
Microsoft Office Multi-Factor Authentication (MFA) Setup Guide Using Microsoft Authenticator To protect your account and sensitive organizational data, all staff are required to enable Multi-Factor Authentication (MFA). ...
5.1.12 Microsoft SharePoint
May 1, 2026
Microsoft SharePoint What is SharePoint? Microsoft SharePoint is a secure, web-based platform used by Crosspoint to store, organize, share, and access files from any device. It serves as our central document management s...
5.1.11 Microsoft OneDrive
May 1, 2026
Microsoft OneDrive Microsoft OneDrive is our standard cloud storage platform used for saving, accessing, and sharing files across the organization. It allows you to securely store documents and access them from any devic...
6.1.6 Campus Winterization SOP
Apr 28, 2026
Campus Winterization (Freeze Protection) To standardize winterization of irrigation, sprinkler, and exterior water fixtures across all Crosspoint campuses, reducing risk of freeze-related damage, service disruption, and ...
5.1.1 AI Generated Guidelines
Apr 28, 2026
AI Usage Guidelines Artificial Intelligence (AI) tools can improve efficiency, creativity, and organization in ministry. These guidelines help ensure AI is used responsibly by staff and ministry leaders at Crosspoint Chu...
4.5.2 Cash & Check Handling (Weekday)
Apr 28, 2026
Cash & Check Handling (Weekday) Cash and check donations or payments received during the week must be handled securely, consistently, and with clear accountability across all campuses. Storage Requirements Each campu...