5.1.43 Technology
May 1, 2026
Technology “Do Not Do” List Protect Crosspoint systems, data, and people by clearly outlining actions that are not acceptable. 1. Do Not Share Passwords Passwords are personal credentials and must never be shared—verball...
5.1.42 Cybersecurity Incident Reporting
May 1, 2026
...st or stolen devices Phones, laptops, or tablets that have access to Crosspoint systems Immediate Action Steps Stop what you’re doing Do not continue working on the device or system if something seems compromised....
5.1.40 Technology Purchasing
May 1, 2026
...t move forward. IT Team evaluation IT will: Confirm compatibility with existing systems Ensure security standards are met Recommend approved or standard options Coordinate purchasing and setup Procurement and deployment...
5.1.37 Social Media Accounts
May 1, 2026
...anagement All ministry social media accounts must be: Connected to Crosspoint’s systems and platforms Registered with and visible to the Crosspoint Marketing Team Managed in a way that allows continuity, accountability,...
5.1.36 Software Purchase
May 1, 2026
...IT Team to review: Security and data considerations Compatibility with existing systems Whether a similar tool is already in use across Crosspoint Why This Matters Prevents duplicate tools and unnecessary spending...
5.1.35 Software Approval Process
May 1, 2026
Software Approval Process – What You Need to Know To protect Crosspoint’s data, systems, and financial stewardship, all software must be reviewed and approved before use—especially before any purchase is made. Do Not Sig...
5.1.34 Lost Personal Device
May 1, 2026
...o If a personal device (phone, tablet, or laptop) that has access to Crosspoint systems is lost or stolen, immediate action is required to protect church data and your personal information. 1. Report it immediately Notif...
...evices (phones, tablets, laptops) may occasionally be used to access Crosspoint systems. While this provides flexibility, it also introduces risk. This article outlines the minimum security expectations to protect church...
5.1.32 Use of Personal Devices for Work
May 1, 2026
...nal Devices for Work Overview At times, employees may need to access Crosspoint systems using a personal device (phone, tablet, or computer). While this is permitted when necessary, it must be done in a way that protects...
5.1.31 Who to Contact for IT Issues
May 1, 2026
...n and Oversight The Director of Operations oversees the IT Team and ensures all systems, support, and priorities align with Crosspoint Church’s operational needs. If an issue is urgent, unresolved, or impacting ministry...
5.1.30 Requesting IT Support via Email
May 1, 2026
...es (computer, printer, phone, software) Access requests (accounts, permissions, systems) Equipment needs or concerns Suspected security issues (phishing, suspicious links, etc.) What to Include in Your Email To hel...
5.1.27 Personal Files on Work Computers
May 1, 2026
...ey are minimal, appropriate, and do not interfere with work responsibilities or system performance . At the time of separation , all personal files must be promptly removed from the device. Crosspoint Church is not respo...
...umentation Donor and giving records Storage Location: Approved and secure systems (SharePoint or designated platforms only) Key Expectations: Access is restricted based on role Must follow retention and compl...
5.1.24 Clicked on a Bad Link
May 1, 2026
...ment. Quick reporting helps protect your account, your device, and Crosspoint’s systems. If there are any concerns after clicking the link, close the application you were using, shut down your computer, and wait for furt...
5.1.23 Recognizing Phishing Attempts
May 1, 2026
...access to sensitive information—such as passwords, financial data, or internal systems—by pretending to be a trusted source. These attacks most commonly occur through email, but can also come via text messages or phone...
...ation code Important Notes MFA is required for access to email, financial systems, and any sensitive data platforms Do not approve login requests you did not initiate If you receive an unexpected MFA prompt, deny i...
5.1.18 Multi Factor Authentication (MFA)
May 1, 2026
...ir identity using two or more authentication factors before gaining access to a system. This adds an additional layer of protection beyond a username and password. What are authentication factors? MFA typically includes...
5.1.17 Personal Password Compromise
May 1, 2026
...cure affected accounts Prevent unauthorized access Minimize potential damage to systems and data Protecting the integrity of our systems is a shared responsibility. Immediate communication is critical to maintainin...
5.1.16 Shared Device
May 1, 2026
...for clarity and accessibility Consistent file management supports better system performance, reduces storage costs, and ensures critical information remains accessible and secure.
5.1.14 Password Management
May 1, 2026
...Crosspoint Church are required to maintain secure password practices across all systems. A password management tool should be used to securely store credentials. While no standard platform is currently mandated, one will...