Billing, Payment, and Insurance Guidelines
Aug 20, 2026
Billing, Payment, and Insurance Guidelines This policy outlines the procedures for billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent fina...
Fee Structure Guidelines
Aug 20, 2026
Counseling Center Fee Structure Guidelines These guidelines establish the framework for billing, payment collection, insurance claims processing, and client financial responsibility for Crosspoint Counseling Center. The ...
Risk Management Plan
Aug 20, 2026
Risk Management Plan Purpose: To protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaini...
Central Benevolence Guidelines
Aug 20, 2026
Central Benevolence Guidelines Purpose: Benevolence funds exist to serve people in our local communities who are facing hardship. This plan ensures those funds are actively used, consistently managed, and aligned across ...
Freeport Campus · Walton County, Florida Purpose: This memo explains why Crosspoint's services at its rented Walton County school facility are legally protected, and gives staff a short, repeatable protocol for respondin...
Review the approved response guidance for unauthorized recording and First Amendment auditor situations during Crosspoint services.
Operations Team Core Responsibilities
Aug 20, 2026
The Operations Team oversees and supports the essential functions that allow every campus and ministry of Crosspoint to operate effectively and responsibly. Financial Stewardship Accounting and financial management Budge...
Understanding Certificates of Insurance (COIs) for Church Vendors and Contractors A Certificate of Insurance (COI) is a document issued by an insurance company or broker that verifies a vendor, contractor, freelancer, or...
Policies vs. Guidelines: What’s the Difference?
Aug 20, 2026
Policies vs. Guidelines: What’s the Difference? Policy Policies are non-negotiable standards that must be followed. They establish clear expectations, ensure compliance, and protect the organization legally and financial...
End-of-Year Giving Statements
Aug 20, 2026
End-of-Year Giving Statements End-of-year giving statements provide donors with an official record of their contributions for the calendar year. These statements are used for personal recordkeeping and tax reporting purp...
Tax-Exempt Certificate: When and How to Use It
Aug 20, 2026
Tax-Exempt Certificate: When and How to Use It Crosspoint Church is a tax-exempt organization and may make qualifying purchases without paying sales tax when using the official Tax-Exempt Certificate. State of Florida: D...
Digital Payment Platform Guidelines (Venmo, Cash App, PayPal, etc.) Crosspoint Church does not accept payments or donations through third-party peer-to-peer platforms such as Venmo, Cash App, PayPal (personal), Zelle, or...
Retail Sales and Merchandise Guidelines (T-Shirts, Books, etc.) Crosspoint may sell items such as t-shirts, books, and other materials when they support ministry efforts. These activities must remain aligned with our mis...
Crosspoint Counseling Center Board – Role and Responsibility The Crosspoint Counseling Center Board provides oversight and governance for the Crosspoint Counseling Center. This board ensures that the counseling center op...
Insurance Billing Guidelines
Aug 8, 2026
Insurance Billing Guidelines The purpose of these Insurance Billing Procedures is to establish a consistent process for submitting, monitoring, and reconciling insurance claims in order to support accurate reimbursement,...
Understanding Our Tax-Exempt Status
Aug 8, 2026
Understanding Our Tax-Exempt Status Crosspoint Church operates as a tax-exempt organization under IRS 501(c)(3) guidelines. This status provides significant financial and legal benefits, but it also requires strict compl...
Executive Leadership Team (ELT) – Role and Responsibility The Executive Leadership Team (ELT) operates at the campus level, providing leadership, support, and accountability for the day-to-day operations and ministry exe...
Personnel Team – Role and Responsibility
Aug 8, 2026
Personnel Team – Role and Responsibility The Personnel Team is responsible for the care, support, and oversight of all employees at Crosspoint Church. This includes ensuring that staff are equipped, supported, and aligne...
Password Management
Aug 8, 2026
Password Management All employees of Crosspoint Church are required to maintain secure password practices across all systems. A password management tool should be used to securely store credentials. While no standard pla...
Personnel Files Storage Guidelines
Aug 8, 2026
Personnel Files Storage Guidelines Personnel files are strictly managed and maintained by the Human Resources department at Crosspoint. Under no circumstances should campuses, ministries, academies, or individual staff m...