5.1.34 Lost Personal Device
May 1, 2026
...al Device – What to Do If a personal device (phone, tablet, or laptop) that has access to Crosspoint systems is lost or stolen, immediate action is required to protect church data and your personal information. 1. Report...
...Devices Personal devices (phones, tablets, laptops) may occasionally be used to access Crosspoint systems. While this provides flexibility, it also introduces risk. This article outlines the minimum security expectations...
5.1.32 Use of Personal Devices for Work
May 1, 2026
Use of Personal Devices for Work Overview At times, employees may need to access Crosspoint systems using a personal device (phone, tablet, or computer). While this is permitted when necessary, it must be done in a way t...
5.1.31 Who to Contact for IT Issues
May 1, 2026
...When you experience any technical issue—whether it’s email, hardware, software, access, or security-related—please follow the process below to ensure timely and effective support. 1. Contact the IT Team First All IT-rela...
5.1.30 Requesting IT Support via Email
May 1, 2026
...IT Submit a request for: Technical issues (computer, printer, phone, software) Access requests (accounts, permissions, systems) Equipment needs or concerns Suspected security issues (phishing, suspicious links, etc.)&nb...
...Location: Ministry-designated SharePoint sites Key Expectations: Must be accessible to the appropriate team Should be organized and maintained regularly Ownership must transfer when staff roles change Organi...
5.1.25 What Should Not Be Stored Locally
May 1, 2026
What Should Not Be Stored Locally To protect the integrity, security, and accessibility of Crosspoint Church data, employees should not store files locally on their computers (desktop, downloads folder, or hard drive). W...
5.1.23 Recognizing Phishing Attempts
May 1, 2026
Recognizing Phishing Attempts Phishing is a fraudulent attempt to gain access to sensitive information—such as passwords, financial data, or internal systems—by pretending to be a trusted source. These attacks most commo...
5.1.21 Confidentiality Expectations of Email
May 1, 2026
...ediately. If you believe confidential information has been shared improperly or accessed by an unauthorized party, notify the IT Department or Director of Operations immediately. Accountability Failure to uphold em...
5.1.20 Personal Use of Crosspoint Email
May 1, 2026
...isentangle personal communications from organizational records, which can delay access transitions, create compliance concerns, and impact continuity of operations. For clarity, security, and operational integrity: Do no...
...fication or enter a verification code Important Notes MFA is required for access to email, financial systems, and any sensitive data platforms Do not approve login requests you did not initiate If you receive an un...
5.1.18 Multi Factor Authentication (MFA)
May 1, 2026
...o verify their identity using two or more authentication factors before gaining access to a system. This adds an additional layer of protection beyond a username and password. What are authentication factors? MFA typical...
5.1.17 Personal Password Compromise
May 1, 2026
...s: Prompt reporting allows us to: Secure affected accounts Prevent unauthorized access Minimize potential damage to systems and data Protecting the integrity of our systems is a shared responsibility. Immediate com...
5.1.16 Shared Device
May 1, 2026
...chive content that is no longer needed Organize remaining files for clarity and accessibility Consistent file management supports better system performance, reduces storage costs, and ensures critical information r...
5.1.12 Microsoft SharePoint
May 1, 2026
...a secure, web-based platform used by Crosspoint to store, organize, share, and access files from any device. It serves as our central document management system, ensuring that teams are working from the most current and...
5.1.11 Microsoft OneDrive
May 1, 2026
...rive Microsoft OneDrive is our standard cloud storage platform used for saving, accessing, and sharing files across the organization. It allows you to securely store documents and access them from any device, whether you...
5.1.10 Microsoft Teams
May 1, 2026
...eeded Store files in the appropriate channel , not in personal chats, to ensure accessibility Avoid duplicating communication across email and Teams—choose the most effective platform Notifications Customize your n...
5.1.9 Phone Directory
May 1, 2026
Phone Directory – Remote Phone Book Access It has come to our attention that some phones may not currently have access to the Remote Phone Book. Please take a moment to check your device and report if this feature is mis...
5.1.7 Confidential Printing
May 1, 2026
...u are physically present. Be Aware of Environment: Printers in common areas are accessible to others. Treat anything printed there as potentially visible if not handled properly. Protecting confidential information...
5.1.4 Telephone System Support
May 1, 2026
...s with your church-assigned phone (hardware, connectivity, voicemail, or system access), please contact the designated support lead: Primary Contact: Cindy Theriot – Niceville Campus 📧 ctheriot@crosspoint.church When re...