...ect Card. The list of fobs you just batch added should show, and you can select whatever number corresponds with the physical fob you have given them. Just be sure to click save on their User page before exiting. It's us...
Policy vs. Guidelines What’s the Difference
Sep 25, 2026
Policy vs. Guidelines (What’s the Difference?) Policy Policies are non-negotiable standards that must be followed. They establish clear expectations, ensure compliance, and protect the organization legally and financiall...
Supporting Employees on Mission Trips
Sep 22, 2026
...or supporting documentation A clear ministry purpose Return of any unused funds What to Avoid Do not provide an employee with an unrestricted cash payment or flat mission-trip allowance without documentation. Unsupported...
Workman's Compensation
Sep 21, 2026
...approximate time of the incident Location of the incident Brief description of what happened Nature of the reported injury, if known Whether medical attention was requested or appears necessary Names of any witnesses Wh...
Equipment Checkout
Aug 20, 2026
Equipment Checkout From time to time, you may need to use shared technology equipment for ministry or events. This article outlines how to properly check out, use, and return equipment so it remains available and in good...
Lost Personal Device
Aug 20, 2026
Lost Personal Device If a personal device (phone, tablet, or laptop) that has access to Crosspoint systems is lost or stolen, immediate action is required to protect church data and your personal information. 1. Report i...
Use of Personal Devices for Work
Aug 20, 2026
...information Files must not be downloaded and stored locally on personal devices What Is Not Permitted Storing Crosspoint files permanently on personal devices Using personal email accounts for church business Transferrin...
Requesting IT Support via Email
Aug 20, 2026
...needs or concerns Suspected security issues (phishing, suspicious links, etc.) What to Include in Your Email To help the IT team respond efficiently, please include: A clear subject line (e.g., “Printer not working – Ni...
Event Technology Requests
Aug 20, 2026
..., equipment allocation, and team scheduling across all campuses and ministries. What Falls Under Event Technology Submit a request if your event requires any of the following: Screens / presentation displays Microphones...
Recognizing Phishing Attempts
Aug 20, 2026
...sending sensitive information—often from a personal or incorrect email address. What To Do Do not click links or download attachments from suspicious messages. Verify requests by contacting the sender through a known, tr...
Technology Purchasing
Aug 20, 2026
...t the campus level, requests move to the IT Team for evaluation and next steps. What Falls Under Technology Purchases This process applies to all technology-related items, including: Computers (laptops and desktops) Moni...
Software Approval Process
Aug 20, 2026
...cate tools and unnecessary costs Maintains proper vendor and contract oversight What to Do Instead Before using or purchasing any software: Submit a request to the IT Team Include the purpose, cost, and intended use Wait...
Technology: What Not to Do
Aug 20, 2026
Technology: What Not to Do Purpose: Protect Crosspoint systems, data, and people by clearly outlining actions that are not acceptable. 1. Do Not Share Passwords Passwords are personal credentials and must never be shared...
What Should Not Be Stored on Your Computer
Aug 20, 2026
What Should Not Be Stored on Your Computer To protect the integrity, security, and accessibility of Crosspoint Church data, employees should not store files locally on their computers (desktop, downloads folder, or hard...
...ational work should always be stored in approved, organization-managed systems. What Happens When Files Live Only in Personal Drives Limited Access Files tied to one person’s account are not easily accessible to others....
...urely, and in alignment with operational and legal expectations. Personal Files What this is: Files for individual use that are not critical to ministry operations or organizational continuity. Examples: Personal notes o...
Clicked a Suspicious Link: What to Do
Aug 20, 2026
Clicked a Suspicious Link: What to Do If you believe you clicked on a suspicious or unsafe link, immediately notify the IT Department. Quick reporting helps protect your account, your device, and Crosspoint’s systems. If...
Compromised Password: What to Do
Aug 20, 2026
Compromised Password: What to Do If you suspect that any of your passwords have been compromised, you must act immediately. Required Action: Notify the IT Department or the Director of Operations without delay . Why This...
IT Support Contacts
Aug 20, 2026
...ssible. Submit a request to: itsupport@crosspoint.church Provide clear details (what’s happening, when it started, screenshots if possible) 2. Escalation and Oversight The Director of Operations oversees the IT Team and...
Mileage Reimbursement
Aug 20, 2026
...nancial reporting and proper stewardship of church resources. Approved Mileage (What Qualifies) Mileage may be submitted for the following: Travel between campuses Ministry-related errands (bank deposits, supply runs, et...