Policy vs. Guidelines What’s the Difference
Sep 25, 2026
Policy vs. Guidelines (What’s the Difference?) Policy Policies are non-negotiable standards that must be followed. They establish clear expectations, ensure compliance, and protect the organization legally and financiall...
Workman's Compensation
Sep 21, 2026
I wanted to talk to you about workplace injuries and clear up any confusion about timing and reporting. Please review the information below and pass along information relevant to those employees you manage. As supervisor...
Equipment Checkout
Aug 20, 2026
Equipment Checkout From time to time, you may need to use shared technology equipment for ministry or events. This article outlines how to properly check out, use, and return equipment so it remains available and in good...
Microsoft Teams
Aug 20, 2026
Microsoft Teams Overview Microsoft Teams is Crosspoint’s primary platform for internal communication and collaboration. It is used for chat, video meetings, file sharing, and team-based conversations across ministries an...
Requesting IT Support via Email
Aug 20, 2026
Requesting IT Support via Email For all technology-related needs, the preferred method of communication is through email at itsupport@crosspoint.church . This ensures your request is properly tracked, prioritized, and re...
Email Signatures
Aug 20, 2026
Email Signatures Overview All staff are required to use a professional email signature to ensure consistency and clear communication. Why It Matters Represents Crosspoint Church professionally Clearly identifies who you ...
Printing Issues
Aug 20, 2026
Printing Issues If your printer is not working, follow these steps: Turn off the printer Shut down your computer Turn the printer back on Start your computer back up If the issue is not resolved, submit an IT support tic...
Event Technology Requests
Aug 20, 2026
Event Technology Requests To ensure every event is supported with excellence and consistency, all technology-related requests must be coordinated through the appropriate team and submitted with sufficient lead time. Wher...
Recognizing Phishing Attempts
Aug 20, 2026
Recognizing Phishing Attempts Phishing is a fraudulent attempt to gain access to sensitive information—such as passwords, financial data, or internal systems—by pretending to be a trusted source. These attacks most commo...
Technology Purchasing
Aug 20, 2026
Technology Purchasing Technology purchases at Crosspoint are handled with intentionality to ensure alignment, stewardship, and long-term support. This process protects both your ministry and the organization as a whole. ...
Software Approval Process
Aug 20, 2026
Software Approval Process Purpose: To protect Crosspoint’s data, systems, and financial stewardship, all software must be reviewed and approved before use, especially before any purchase is made. Do Not Sign Up for Rando...
Technology: What Not to Do
Aug 20, 2026
Technology: What Not to Do Purpose: Protect Crosspoint systems, data, and people by clearly outlining actions that are not acceptable. 1. Do Not Share Passwords Passwords are personal credentials and must never be shared...
AI-Generated Content Guidelines
Aug 20, 2026
AI-Generated Content Guidelines Artificial Intelligence (AI) tools can improve efficiency, creativity, and organization in ministry. These guidelines help ensure AI is used responsibly by staff and ministry leaders at Cr...
Clicked a Suspicious Link: What to Do
Aug 20, 2026
Clicked a Suspicious Link: What to Do If you believe you clicked on a suspicious or unsafe link, immediately notify the IT Department. Quick reporting helps protect your account, your device, and Crosspoint’s systems. If...
Microsoft 365 Multi-Factor Authentication (MFA) Setup Guide To protect your account and sensitive organizational data, all staff are required to enable Multi-Factor Authentication (MFA). Follow the steps below to set up ...
IT Support Contacts
Aug 20, 2026
IT Support Contacts When you experience any technical issue—whether it’s email, hardware, software, access, or security-related—please follow the process below to ensure timely and effective support. 1. Contact the IT Te...
Software Platforms
Aug 20, 2026
Software Platforms The following software platforms are used across Crosspoint Church to support ministry, operations, finance, communications, human resources, and campus administration. Each platform has a dedicated Kn...
Copiers and Printers
Aug 20, 2026
Copiers and Personal Printers All copier and personal printer services for Crosspoint Church must go through the approved company used by Crosspoint. Copier Contracts and Agreements All copier contracts, leases, renewals...
Service Animals
Aug 20, 2026
Service Animals – What You Should Know From time to time, you may encounter individuals who bring animals to church. Understanding the difference between service animals and other animals helps us respond appropriately a...
What Operations Team Is – and What Operations Is Not
Aug 20, 2026
What Operations Team Is – and What Operations Is Not Clear expectations help the church operate effectively. The Operations Team provides support and leadership in many areas, but it does not replace the leadership or re...