Requesting IT Support via Email
Aug 20, 2026
Requesting IT Support via Email For all technology-related needs, the preferred method of communication is through email at itsupport@crosspoint.church . This ensures your request is properly tracked, prioritized, and re...
Confidentiality Expectations of Email
Aug 20, 2026
Confidentiality Expectations of Email Email is an official communication tool of Crosspoint Church and must be treated with the same level of confidentiality and care as any internal document, conversation, or record. Ev...
Technology: What Not to Do
Aug 20, 2026
Technology: What Not to Do Purpose: Protect Crosspoint systems, data, and people by clearly outlining actions that are not acceptable. 1. Do Not Share Passwords Passwords are personal credentials and must never be shared...
What Should Not Be Stored on Your Computer
Aug 20, 2026
What Should Not Be Stored on Your Computer To protect the integrity, security, and accessibility of Crosspoint Church data, employees should not store files locally on their computers (desktop, downloads folder, or hard ...
Personal Files vs. Ministry Files vs. Organizational Records Purpose: To clearly define file types across Crosspoint Church and ensure all information is stored appropriately, securely, and in alignment with operational ...
AI-Generated Content Guidelines
Aug 20, 2026
AI-Generated Content Guidelines Artificial Intelligence (AI) tools can improve efficiency, creativity, and organization in ministry. These guidelines help ensure AI is used responsibly by staff and ministry leaders at Cr...
ShelbyNext Membership
Aug 20, 2026
ShelbyNext Membership (Church Management System – ChMS) Website: https://mycrosspoint.shelbynextchms.com Purpose: Primary church database for members, attendance, groups, serving, giving, email, and text communication. C...
Mileage Reimbursement
Aug 20, 2026
Mileage Reimbursement Mileage reimbursement is available for staff and pastors who use their personal vehicle for approved ministry-related travel. Reimbursement is calculated using the current IRS standard mileage rate....
Refund Guidelines for Tuition, Food, Trips, Bargain Box, and Other Payments All refunds must be issued in the same form of payment as originally received. No exceptions. Refunds will not be processed until funds have ful...
Qualified Charitable Distributions (QCDs)
Aug 20, 2026
Qualified Charitable Distributions (QCDs) What is a QCD? A Qualified Charitable Distribution (QCD) is a direct transfer of funds from an Individual Retirement Account (IRA) to a qualified nonprofit organization, such as ...
Church Management Database: What It Is and What It Is Not The Church Management Database (Shelby Systems) is the centralized system used to manage people, giving, and engagement across the church. It supports ministry, c...
ShelbyNext Financials Access for New Employees
Aug 20, 2026
ShelbyNext Financials Access for New Employees For new employees who need access to the Shelby Financial Systems, contact the Accountant. Shelby access will be coordinated through the Operations Team to ensure the correc...
Tithe and Offering Refund Policy
Aug 20, 2026
Tithe and Offering Refund Policy Purpose: To provide clear guidance on how Crosspoint handles requests for refunds related to tithes and offerings. Tithes and offerings are given as voluntary contributions to support the...
Introducing the Crosspoint Accounting Team
Aug 20, 2026
Introducing the Crosspoint Accounting Team Director of Operations – Christopher Cate – ccate@crosspoint.church Accountant – Justin Smith (CPA) – jusmith@crosspoint.church Accounts Payable (invoices and bills) – adon...
Restricted vs. Unrestricted Accounts
Aug 20, 2026
Restricted vs. Unrestricted Accounts Understanding the difference between restricted and unrestricted funds is critical for proper stewardship, compliance, and financial reporting. Every dollar given must be handled acco...
Reimbursement for Personal Funds Used for Church Purchases Reimbursement is intended for situations where personal funds are used to cover approved ministry or operational expenses on behalf of Crosspoint Church. The goa...
Understanding Copyright
Aug 20, 2026
Understanding Copyright & Proper Use of Content Why This Matters Every piece of music, image, article, or resource someone creates is automatically protected by copyright. That means the creator controls how it is us...
Central Benevolence Guidelines
Aug 20, 2026
Central Benevolence Guidelines Purpose: Benevolence funds exist to serve people in our local communities who are facing hardship. This plan ensures those funds are actively used, consistently managed, and aligned across ...
Hurricane Preparedness Timeline
Aug 20, 2026
Hurricane Preparedness Timeline Phase 1 – Tropical System Identified (14–10 Days Before Potential Impact) Objective: Begin monitoring and early planning. Operations Team Send a daily leadership weath...
Understanding Certificates of Insurance (COIs) for Church Vendors and Contractors A Certificate of Insurance (COI) is a document issued by an insurance company or broker that verifies a vendor, contractor, freelancer, or...